About

About

I’m Tony Young, a Senior IT Operations Engineer and Team Lead specializing in macOS Systems Administration and Management. With over a decade of experience in enterprise IT, I focus on optimizing Apple device management, streamlining deployment processes, and ensuring security compliance at scale.

Professional Experience

Senior Operations Engineer / Team Lead - Mac | Akima

Remote – August 2024 – Present

  • Lead macOS engineering initiatives for U.S. Customs and Border Protection (CBP), overseeing enterprise-wide macOS implementation within DHS infrastructure.
  • Develop and enforce macOS security frameworks using Jamf Pro, evolving compliance to a zero-trust security model.
  • Mentor and guide junior engineers, fostering growth in macOS security and enterprise management.

Senior Mac Engineer | Indigo IT LLC

Remote – May 2024 – August 2024

  • Managed CBP’s Apple ecosystem, serving as Mac Engineering Lead and Apple SME before contract transition to Akima.
  • Designed and administered Jamf Pro workflows, enhancing automation and compliance.

Mac Systems Administrator | Compucom

Remote – August 2022 – May 2024

  • Managed macOS deployment and security enforcement for enterprise clients across finance and healthcare sectors.
  • Improved patch management and automated software distribution using Jamf Pro and Apple Business Manager.

Senior User Services Consultant | Carnegie Mellon University - Software Engineering Institute

Pittsburgh, PA – December 2020 – August 2022

  • Led digital transformation for 500+ Macs, ensuring compliance with NIST standards.
  • Migrated Jamf Pro to the cloud, reducing maintenance time by over 3 hours per month.

User Services Consultant | Carnegie Mellon University - Software Engineering Institute

Pittsburgh, PA – July 2017 – December 2020

  • Provided enterprise IT support for Mac, Windows, and Linux environments.
  • Implemented Apple School Manager and Automated Device Enrollment, streamlining onboarding processes.

Certifications

Below are some of the certifications I’ve earned, with links to their Credly badges for verification:

Blog

In addition to my professional work, I maintain “Patch Notes & Progress,” a blog where I share insights on macOS management, security, and IT best practices. My latest research includes analyses of Jamf Configuration Profiles and the implementation of restriction payloads in enterprise environments.

Continuous Learning

As technology evolves, I remain committed to continuous learning, staying ahead of industry trends, and contributing to the macOS IT community. Whether through hands-on engineering, process automation, security enforcement, or mentorship, my goal is to build scalable, secure, and efficient IT solutions that empower organizations and their users.

Connect with Me Online

I actively engage with the IT and macOS community across various platforms. Feel free to connect with me:

If you’re interested in discussing macOS security, automation, or enterprise Apple management strategies, feel free to reach out!